Luisago (CO), july 3, 2025 – In an increasingly complex global environment, ACI blueteam stands out for its strategic approach to managing business traveler safety. A commitment rooted in people protection, corporate responsibility, and the evolution of digital travel services.
BusinessMobility spoke with Paolo Bertola, Chief Commercial Officer of ACI blueteam, to explore the meaning of Travel Risk Management and the company’s approach to supporting clients and travelers at every stage of the journey.
The concept of travel risk in business travel is more relevant than ever. How does ACI blueteam approach Travel Risk Management?
“It’s not just about reacting to emergencies,” explains Paolo Bertola, “but about preventing, monitoring, and supporting. Our approach is integrated: we combine advanced technologies, proactive alerts, and continuous consultancy to ensure maximum safety and responsiveness for our corporate clients. Every journey begins with a risk assessment and ends only with the safe return of the traveler.”
The concept of risk has evolved in recent years. What does ‘safety’ mean today for business travelers?
“Safety is no longer just about exceptional or catastrophic events. Even a delay, a cancelled flight or a lost document can become serious issues if not properly handled. That’s why we provide continuous monitoring, 24/7 assistance, and a global presence with reliable partners everywhere. Real safety today is about rapid response and effective management.”
What tools have you implemented to help your clients face these new challenges?
“We’ve invested in integrated digital platforms, geolocation systems, and real-time alert tools. In addition, our team of consultants is trained to respond quickly to any situation. All of this results in reduced operational risk and a smoother, safer travel experience for employees.”
Can Travel Risk Management also be seen as a strategic asset?
“Absolutely. Today, a company’s responsibility towards its employees is an integral part of its reputation and corporate culture. Having a partner capable of managing risk with expertise means protecting people—and also the brand. It’s a value that permeates the entire organization.”
What are the next developments for ACI blueteam in this area?
“We will continue investing in training, technology, and service quality. We’re working on new integrations between our systems and those of our clients to simplify workflows and increase travel visibility. Our goal is to offer increasingly proactive and tailored solutions, in line with a rapidly evolving work environment.”
ACI blueteam reaffirms its role as a key player in business travel—not just for operational efficiency, but for its concrete focus on safety, corporate responsibility, and traveler well-being. An approach grounded in expertise and strategic vision, ready for the future.
